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Job Subscription Manager
API – Incident management for justitia.swiss

Barakuda customer & subscription management

Subscription & customer management

Customers: BLT & BVB

Project type: B2B

Maintaining customer relationships in the best possible way

In the world of public transport, the efficient management of customer and subscription data is of crucial importance.

Barakuda has established itself as a pioneering software solution that is specially tailored to the requirements of public transport. This web-based software is designed to handle the complex demands of customer service while providing a seamless user experience.

Management of customer information

One of Barakuda's outstanding features is its optimized management of regular customer information, which enables public transport companies to maintain and improve their customer relationships in the best possible way.

Customer service and billing

This software offers a comprehensive range of features, from subscription and ticket management to customer support and invoicing.

Flexibility

Because Barakuda is tailored to the specific needs of public transport, it can offer a customized solution that integrates seamlessly with the many existing systems while providing the flexibility to meet future requirements.

Intuitive user interface

Barakuda features an intuitive user interface that allows even less tech-savvy users to quickly familiarize themselves with the system.

Optimization of operational processes

The advantages of custom-developed software such as Barakuda lie not only in the optimization of operational processes, but also in its adaptability to the individual requirements and processes of a company.